Advantages when booking with us
Thanks to our clever booking technique it is possible to customise your ideal festival trip with us, based on real-time availability. Book your festival trip easily online, including airfare, accommodation, festival tickets and any extras required, with the long-term experience of a Event travel company.
- Flight choice: Choose your own flight from a wide variety of departure airports and flight times.
- Choose your accommodation: Easily pick a hotel, hostel or apartment of your choice from the selection online. You will also see the accommodation location in relation to the venue with the handy interactive map.
- Choose your preferred ticket.
We believe that both parties should always work with total prices. Therefore after booking we guarantee that there will be:
- NO Booking fee
- NO Airport tax
- NO Additional fees
- NO payment fees
We are members of ATOL and ATOL fully protects the payment of your package (flight inclusive packages only). Read more about your ATOL protection.
A perfectly organised festival trip is not enough for our standards; we promise to assist you at all times with nothing less than excellent personal service.
- Expert service: Our expert travel consultants will help you by email or telephone, always offering personal, fast service and no costly phone calls or queues.
- 24-hour telephone support during your trip: While we have booked your trip with the utmost care, we know that during the journey situations can arise where you may need our assistance. We are specialised in travel to live events since 2004 so we know that being available during your trip is important. We are available for you day and night so we can help you quickly. You will receive the relevant emergency telephone numbers in your travel confirmation.
- Personalized Travel Information: We have selected the best way for you to travel to the accommodation, stadium and airport. You are guaranteed to travel completely hassle free when using our Personal Travel Confirmation.
With us you can choose your own flight, accommodation and festival ticket. You do this using our easy and efficient booking system. Of course we assist you where necessary, but basically you are booking your own trip. We do not invest in expensive advertising campaigns as our satisfied customers are our best ambassadors. We are able to offer such low rates because of the special arrangement and bulk-buying power we have with all the vendors.
- On-line payment at Festlane is simple and secure. We accept all major creditcards as well as Paypal. The Festlane.com payment system is secured via Verisign SSL (Secure Socket Layer) and SET (Secure Electronic Transaction), and takes place on a secure server, your payment and banking information will not be stored. Payments are handled by payment provider Adyen.
- Festlane protects your privacy according to the applicable laws. We will never pass on your personal information to third parties. The privacy statement explains our methodology and handling of your private information.
Read the full privacy statement.
Prefer to talk to us in your own language? No problem. We currently can help you in German, Dutch, French, Norwegian, Swedish, Danish and Finnish. Just contact us and we’re happy to help!
Even though Festlane.com is an English website, we have an international customer support team because of the international character of our company EventTrips. We work with localised specialised travel websites for most European countries.
Booking your festival trip in advance? We offer you the possibility to prepay your trip. Easily pay 50% of the total fare at the time of booking and pay the other 50% 6 weeks before departure. We will send you an email to notify you about this second payment.
We are direct festival partner of all festivals we offer. Your festival tickets are thus guaranteed to be official. Most tickets are send to you as e-tickets.
We do everything in our power to ensure that your booking experience with us is easy and secure. Above all, we think it’s highly important that you are assured that the package you book is the best deal you can find online – guaranteed. That’s why we came up with the following deal – if you find an identical package on offer elsewhere, we will refund the difference. Read more.